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Customer Journey in the Digital World

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FI 3

Digital customer journey

 

Creating a personalized experience is the ultimate end game in the digital customer journey. For this, we need to understand what a personalised journey really is and understand them as individuals in the digital world.

We need to trace all their choices using all that they do so that we can become experts in surrounding our clients with love across core channels. We could also provide a relevant experience in the context and time most relevant to them. The question is how to achieve this utopia and why it’s so essential to create a personalised relationship across the digital customer journey.

We shall teach you how to do this in our course, for sure.

Join our course now.

Course Outcome

  • Drive new business to your website.
  • Identify clear actions that will improve the performance of your website.
  • Use information to increase your returns on your online digital marketing.

Digital Marketing Training FAQs.

Is this course for me?

This course will help you become a savvier report user by improving your understanding of where your data comes from and why it appears the way it does in your reports.
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Why should I care or use this?

If you own a business, chances are your website plays a crucial (maybe primary) role when it comes to revenue. Most consumers may never even meet a customer service or sales rep, so your site is the only thing guiding your user to a purchase.
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Course Features

  • Students 0 student
  • Max Students1000
  • Duration10 week
  • Skill levelintermediate
  • LanguageEnglish
  • Re-take courseN/A

Instructor

IDM DIGITAL

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